When you browse the site, tribalpets.com does not collect personal information about you. The only way we can collect any kind of personal information is if you give it to us. We respect you as a customer and will not sell, loan or reveal any information to anyone.
INFORMATION COLLECTION AND USE
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not sell, share, or rent this information to others other than as disclosed in this statement. During the registration or ordering process we collect some or all of the following information:
Your name and address
Your contact telephone numbers (to enable us to contact you in the event of a query)
Your email address
For credit/debit card purchases your card details
We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by emailing firstname.lastname@example.org or writing to us. By registering or ordering through our website you consent to the collection and processing of your personal details by us.
REGISTRATION AND NEWSLETTER
Registration is not required to use our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a user name and password. We may send all new members a welcoming email to verify Username and password. When registering you may opt to receive regular newsletters, marketing information, special offers and website updates from us.
If you wish to receive these without ordering, please register anyway. If you no longer wish to receive our newsletter or promotional materials you may opt-out of receiving these communications by emailing email@example.com.
A Cookie is a piece of data containing information about the user which may be stored on the user's hard drive. We do not use persistent Cookies which are stored on your computer, but we do use temporary 'Per Session' Cookies for tracking your searches, shopping basket items and checkout details. If you have your 'Per Session' Cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.
We use IP addresses to analyse trends, administer the website, track user's movement and gather broad demographic information. IP addresses are not linked to personally identifiable information. We may also use the IP address as an extra security measure when someone buys from us. This is a precaution and can be useful to the police should a fraudulent transaction take place.
LINKS TO/FROM THIRD PARTY WEBSITES
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
SURVEYS AND CONTESTS
From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age level).
Contact information will be used to notify the winners and award prizes and may be used to send you marketing or promotional materials where indicated. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.