IT STARTED WITH A DOG CALLED ALPHA
We’re a small company with a big heart, putting your dog’s health and happiness at the forefront of everything we do.
We have a clear vision to make highly nutritious dog food using minimally processed, fresh, natural ingredients to keep your dogs’ fit, healthy and happy, so they can thrive and live their best lives possible.
And it all started with a beautiful black Labrador called Alpha.
MADE BY PEOPLE WHO CARE
MEET FATIMA,
OUR FOUNDER
With a background in science and natural ingredients, my main focus for Tribal is to ensure your dog gets the best fresh food and nutritious diet, every single day.
Overseeing the business on a daily basis, I am always on hand to answer any questions or concerns regarding nutrition, to ensure you get the very most out of your pet food from a team which really cares.
MEET PHIL,
OUR NUTRITIONIST
Phil started his career studying at the multi-award winning Merrist Wood College of Agriculture specialising in Animal Behaviour and Welfare before continuing his education in Canine Health and Nutrition. He is currently continuing his professional development with the College of Integrative Veterinary Therapies.
Passionate about all thing’s pet health, Phil has worked in the pet trade for many years advising customers on food and nutrition for their dogs.
REAL PEOPLE, OLD FASHIONED CUSTOMER SERVICE
Our Customer Service team is on hand to answer any queries you may have, six days a week, Monday – Saturday 9am-6pm.
Simply call us freephone on 0800 689 1523, select option 1 or email us on hello@tribalpets.com.
DEDICATED SUPPORT FOR TRADE CUSTOMERS
Dalma looks after our network of trade customers providing administrative and sales support.
For more information on becoming a trade stockist contact Dalma on 0800 689 1523, select option 2 or orders@tribalpets.com.
MONEY BACK GUARANTEE
We are so confident that you will love our Fresh Pressed™ pet food, that we offer a full refund if your pet doesn't enjoy it. We kindly suggest a donation to charity or share it with a friend with no return to us necessary.
Our customer service team are at the end of the phone 6 days a week if you have any questions, please call us on 0800 689 1523.